Hongze Valley Hyacinth Jewelry Internet Sales Terms

1.Preface

The following terms and conditions of sale apply to the official website of HongZe Valley  (hongzevalley.com) and other websites or Internet applications operated by us that link to these Terms (collectively, the “Website”). HongZe Valley is a jewelry e-commerce company established by Xiamen Xuanmigu E-Commerce Co., Ltd. The registered address is located in Science and Technology Park, Huli District, Xiamen City.

All product purchases made through our website. Before placing an order, please read and understand these terms carefully and confirm that you fully understand and are willing to abide by these terms. If you agree to the above, then proceed to confirm the order and complete payment.

By accepting the above terms and conditions when confirming your order, you confirm that you fully understand and accept these Terms.

Please note:

Not all products that appear in our catalogues, this website, advertisements or features may be ordered through this website. Please check this website to see if the product can be ordered through the website.

To the extent permitted by applicable law, we reserve the right to change these Terms at any time. The most current version of these Terms is available on this website. The changed terms will be effective immediately upon being posted on this website. Your ordering of products through this website shall be subject to the version of these terms in effect at the time you place your order through this website. If any provision of these Terms shall be deemed invalid, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

These Terms may be printed by all users of the Site and will apply to all transactions conducted through the Site so long as they remain posted on the Site.

(Last updated on December 20, 2024, version number: WLXS20241201)

2.Order

You can place your order through this website. The costs incurred by linking to this website shall be borne by you.

When placing an order, you need to fill in the required fields on the order.

If the connection to this website fails due to prolonged inactivity, your product selection may be lost. In this case, you will be required to re-enter your selections.

Before submitting your order, you will have an opportunity to review your selections, review the total order price, and correct any input errors. You agree that the information you provide in your order is true, accurate and not misleading in all respects. If there are any changes to such information, or if you discover that such information is untrue, incomplete or inaccurate at any time, you should notify our Customer Service Center immediately. If the information you provide is untrue, incomplete or inaccurate, resulting in our inability to provide corresponding services, you will be responsible for all resulting losses.

If you use our gift service, you should ensure that you have the legal authority to provide the gift recipient’s information (including the gift recipient’s name, phone number and address), and ensure that such information is true, accurate, and in all respects accurate. Misleading. Regarding your provision of such gift recipient information, you have obtained the consent of the relevant gift recipient. If the information you provide is untrue, incomplete or inaccurate, or you provide us with such information without the consent of the relevant gift recipient, resulting in our inability to provide corresponding services or resulting losses to us, you will be solely responsible for the consequences. All losses arising from this.

After you submit your order, we will charge you for the products, and the contract is formed after you pay the price. We will then promptly confirm your order by sending a confirmation email or SMS. Once shipped, we will notify you via text message or email.

If you have paid the price but it is out of stock or the price is inaccurate or has other misdescriptions, we will notify you as soon as possible and negotiate with you about this. If you cancel the order, we will refund all the money you paid for the product.

3.Sales restrictions

In order to ensure that we can provide better services and have better supply of our products, the purchase quantity of products is limited as follows: Each transaction cannot exceed 10 pieces

4.Price

All prices are in US dollars and include VAT.

5.Payment

Before products are shipped to you, you must transfer money via PayPal or bank transfer. Payment cannot be made with other payment methods on this website, and more payment methods will be updated at the moment.

6.Invoices and sales documents

We provide invoices or sales documents in accordance with applicable laws and regulations

7.Deliver

When your order is confirmed, the products you ordered will be delivered by our partnered courier service to the address you provided to us when placing your order. We do not accept any liability if we are unable to deliver your order in a timely manner because the address you provide us is incorrect or incomplete.

Cash on delivery is currently not available

If no one is able to accommodate a flood product at the address provided, you will need to contact our Customer Service Center so that alternative flood products can be arranged. If we are unable to contact you or successfully deliver the product to the address you provided thirty (30) days from the date we notify you that the product has been shipped (inclusive), the order will be canceled and no refund will be given.

In the case of ordering products as gifts, you can arrange for the products to be delivered to a third party of your choice, but only if the third party information is filled in accurately.

After your order is confirmed, we will deliver the product as soon as possible. Any delivery date or time specified by us is our best estimate only and we will not be liable for any loss or damage suffered by you as a result of any reasonable or unavoidable delay in delivery.

Once we have delivered the products to the address you provided to us, you will be deemed to have received your delivery of the products and title to the products and risk of damage to the products will pass to you when the products are delivered to the person for pick-up.

If the package is found to be damaged when signing for receipt, please check whether there is any damage when picking up the product. If there is any damage, please contact the customer service center.

If someone else picks it up on your behalf, please contact the Customer Service Center in advance. We reserve the right to accept or reject it. If you are unwilling to comply with the above process, you will not be able to pick up the product. It is a duty to the safety of your property if the identity of the person coming to collect the product cannot be confirmed to our reasonable satisfaction.

8.Use of your information

The collection and use of personal information you provide to us is governed by the Privacy Policy posted on this website. Please read the Privacy Policy to learn how we use and protect the information you provide to us.

You are welcome to have any comments, inquiries or requests regarding our use of your information and contact us using the contact details set out in the Privacy Policy.

We take care to ensure that our information systems are appropriately protected and secure. We use specific tools capable of detecting security issues and will collect and process relevant personal information solely for security management purposes in accordance with applicable data protection legislation.